We Are Now Hiring!
Do you want to work in a pet-friendly environment?
This is Chloe (the dog in the banner) smiling right at you! She will be in the office accompanying you :)
Available Job Opportunities:
- Junior Tour Operations Agent - Asian Market (NOC #6313) // Permanent, Full-time
- Accountant // Seasonal, Part-time
Company Description:
Yellowknife Tours Ltd. is seeking an outdoor enthusiastic and detail-oriented Tour Operations Agent to join our dynamic team in Yellowknife, NT. The successful candidate will play a crucial role in delivering exceptional travel experiences to our guests by managing and coordinating tour operations, ensuring smooth logistics, and maintaining high standards of customer service.
Benefits:
-
- Paid time off and holiday benefits.
- Opportunities for professional development and growth within the Tourism and Hospitality industry.
- Travel discounts and perks.
Junior Tour Operations Agent - Asia Market
Permanent, Full-Time Position
Key Responsibilities
A Tour Operations Agent shall cover a wide range of job duties:
- Tour Coordination: Act as a tour guide by planning, organizing, and overseeing a variety of tour packages, including winter adventures such as snowmobiling, ice fishing, Aurora viewing, and cultural experiences with local Indigenous communities.
- Customer Service: Provide outstanding service to clients before, during, and after their tours. Act as administrative personnel to address inquiries, resolve issues, and ensure customer satisfaction over email and voice communications.
- Logistics Management: Coordinate transportation, accommodations, and equipment rentals. Ensure all aspects of tours run seamlessly.
- Stakeholders Relations: Establish and maintain relationships with local partners, including accommodation providers, venue providers, industry partners, e-commerce businesses, etc.
- Safety Compliance: Ensure all tours adhere to safety regulations and guidelines. Conduct regular safety checks and briefings.
- Marketing Support: Collaborate with the Tour Operations Specialist to promote tour packages by providing content materials.
- Reporting: Prepare and maintain detailed records of tours, including customer feedback, incident reports, and financial summaries.
Qualifications:
- Completion of college/CEGEP/vocational or technical training
- Relevant tour operations experience is preferred
- Knowledge of Digital Marketing and Communications will be an asset
- Excellent teamwork and communication skills
- Strong software aptitude and fast learner
- Strong strategic thinking, problem-solving, and analytic skills
- Ability to work in a constantly changing, fast-paced work environment
- Excellent time-management, organization, and project management skills, with attention to detail from inception through execution
- Fluency in English Language (for Asian Market Specialists - Language Preference: Fluent in both Cantonese and Mandarin)
Data Entry Personnel
Seasonal, Part-Time Position
Remote available
Key Responsibilities
A Data Entry Personnel shall cover a wide range of job duties:
- Input and maintain accurate financial records, including income statements and cash flow statements.
- Organize and maintain electronic files to ensure easy retrieval of information.
- Reconcile bank statements, credit card statements, and other accounts.
- Assist with clerical duties such as filing, scanning, and photocopying documents.
- Review data for errors or discrepancies and make necessary corrections.
- Collaborate with team members to streamline data entry processes.
- Support administrative tasks as required to enhance overall office efficiency.
- Ensure compliance with accounting standards and internal policies.
Qualifications:
- Proven experience in data entry or a similar administrative role is preferred.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in using computer systems and software for data management (SAGE 50).
- Familiarity with databases and data collection methods is advantageous.
- Excellent attention to detail and accuracy in typing and data entry tasks.
- Ability to work independently as well as part of a team in a collaborative environment.
- Ability to work independently and meet the given deadlines.
